We understand that things happen sometimes, so if you need to return something to us please check out our returns policy here.Before you do return an item, please do email me via the contact form on this website so we can work on fixing the issue as soon as possible.
1. Returns must be made within 6 months.
2. We offer store credit or full refund to the amount of the item/s returned.
3. Items must be returned in appropriate packaging to avoid further damage.
4. We expect the items condition on return, to reflect only the issues/damage stated by the customer in the initial contact email/letter.
5. Any replacements will be sent out within our usual shipping times.
6. Undamaged items with no faults will not be accepted.
7. Damage/fault must be beyond normal use, all our products are made for their intended use and have been tested over time.
8. Associated fees - postage costs to return items must be covered by the customer, no other fees apply.
We hope you'll never need to return anything, but please do email us first and let us help in any way we can.
Shipping to Germany: (STANDARD) 2-4 business days
Cost: €3.79-€16.49 dependant on weight
Shipping to EU*: (STANDARD INTERNATIONAL) 2-8 business days
Cost: €4.89-€20.00 dependant on weight
Shipping to United Kingdom and Switzerland: (STANDARD INTERNATIONAL) 3-5 business days
Cost: €8.89-€48.99 dependant on weight
Shipping to Rest of the World: (STANDARD INTERNATIONAL) 3-5 business days
Cost: €8.89-€52.99 dependant on weight
Bespoke items will be shipped in a timeframe agreed upon with the customer via email agreement.
**PLEASE NOTE** Laser Engraving items increases all dispatch times by 4-5 days.
*EU INCLUDES: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden